Shipping policy
Shipping Policy
Shipping Options
At Anime Figures Otakyo, we offer you different shipping options to provide you with a convenient and secure online shopping experience:
-
Standard Shipping (5 to 7 business days): Enjoy free standard shipping for all orders valued at $100.00 or more. For orders under $100.00, standard shipping fees are $4.99.
-
Express Shipping: Want to receive your order faster? Opt for our express shipping for only $9.99. This option is available for orders valued between $0.00 and $100.00.
-
Insured Shipping: We also offer an insured shipping option to guarantee the safety of your package during transport. Insurance fees vary depending on the order value:
- For orders between $0.00 and $100.00: $9.99
- For orders between $100.00 and $150.00: $6.99
- For orders between $150.00 and $200.00: $9.99
- For orders over $200.00: $14.99
Processing Time
All orders require processing time before shipment. We strive to process your order as quickly as possible so you receive your products as soon as possible.
Delivery Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You will be able to track your package in real time until it is delivered to your door.
Customer Service
Our customer service team is at your disposal to answer any questions you may have about the delivery of your order. Do not hesitate to contact us if you need assistance.
